In case you missed the PartnerPath webinar here is a recording of this great discussion.
There were a number of insights shared across this panel of experts. PartnerPath provides a directional partner experience framework that includes the 6 pillars of partner experience – people, enablement, infrastructure (systems), channel model, program policies and performance metrics. How these pillars are balanced and woven together came to life in Cindi’s description of how she engages partners at Tanium and why the partner portal is the unifying glue on the back end to hold the partner experience together. Webinfinity and Tanium together highlighted how this came together in the recently launched Tanium partner portal and how Webinfinity’s in-app analytics help to monitor partner engagement at all times in real time.
The takeaway from this great discussion – partner experience is the driving force for your partner engagement which drives sales of your solutions. The question you should always ask: “Do you know how good your partner experience is?” and “How are you measuring it?”