Webinfinity Blog

Why is personalization falling short in business portals?

Nov 27, 2019 11:55:34 AM / by Elizabeth Chaney posted in PRM, Partner Portals, Personalized Experience, Engagement

0 Comments

First, it might be important for me to describe what I mean by personalization – personalization is the delivery of relevant resources (whether those be content items, applications, systems, or relationships) to the right person, at the right time, for the right task at hand.

Read More

Why you should think twice before building a partner portal on Salesforce Communities...

Oct 29, 2019 10:10:25 PM / by James Hodgkinson posted in PRM, Partner Portals, Salesforce

0 Comments

Salesforce started out with the bold promise of ‘no software’.

Read More

Next Practices Driving Continuous User Engagement

Jun 24, 2019 8:35:31 AM / by Elizabeth Chaney posted in Partner Portals, Personalized Experience, Engagement

0 Comments

In this engagement management blog series we have examined the business value of engagement and have introduced you to continuous engagement automation. However, enabling and automating engagement requires delivering experiences very differently.

Read More

Driving Engagement All the Time … Every Time

May 7, 2019 6:32:50 AM / by Elizabeth Chaney posted in Partner Portals, Personalized Experience, Partner Ecosystem, Analytics, Engagement

0 Comments

Wouldn’t it be ideal if we could ensure business user engagement happens like this? The weight on search would diminish. User satisfaction would soar. Advocacy and even evangelism would follow.

Read More

Business Value of Engagement

Mar 29, 2019 7:23:51 AM / by Elizabeth Chaney posted in PRM, Partner Portals, Personalized Experience, Partner Ecosystem, Engagement

0 Comments

We all know the value we get from a positive digital experience – one that is frictionless, one that meets our needs at the right time, and probably one that exceeds our expectations.

Read More

    Subscribe to Email Updates

    Recent Posts