The Covid-19 pandemic has certainly focused channel executives on key enablers for improving their channel performance.
Portals designed to drive partner engagement, employee engagement, and customer engagement, should become a business-critical system in your arsenal.
XaaS is becoming the norm, as digital transforms our consumer and business worlds, there is a complementary expansion in the as-a-service business model.
First, it might be important for me to describe what I mean by personalization – personalization is the delivery of relevant resources (whether those be content items, applications, systems, or relationships) to the right person, at the right time, for the right task at hand.
Salesforce started out with the bold promise of ‘no software’.