The Covid-19 pandemic has certainly focused channel executives on key enablers for improving their channel performance.
Portals designed to drive partner engagement, employee engagement, and customer engagement, should become a business-critical system in your arsenal.
XaaS is becoming the norm, as digital transforms our consumer and business worlds, there is a complementary expansion in the as-a-service business model.
First, it might be important for me to describe what I mean by personalization – personalization is the delivery of relevant resources (whether those be content items, applications, systems, or relationships) to the right person, at the right time, for the right task at hand.
